Does the customer need to install an app?
No. They scan the code with their phone camera to open an order-tracking page, and the notification arrives through the browser. If notifications are blocked, the page refreshes itself with the order status.
Do notifications work on iPhone?
Yes, on iOS 16.4 and later after adding the tracking page to the home screen. On Android they work directly from the browser.
Which devices does it run on?
Any device with a modern browser: computer, tablet or phone. It can also be installed as an app. The kitchen and lobby screens run on any screen with a browser.
Does it support multiple branches or restaurants?
Yes. Each branch or restaurant gets its own link, accounts and fully isolated data.
Does it work without internet?
Yes. The cashier keeps selling when the connection drops; orders are saved on the device and sent automatically when it returns, with no duplicates.
Does it integrate with HungerStation?
Yes. HungerStation orders arrive directly on the cashier screen: accept them in one tap and they go to the kitchen, and the order status updates automatically on the platform. The menu is uploaded to HungerStation from the manager panel.
Will it work with my current printer?
Yes. The Suhula app for Windows and Android prints directly to network, USB and Bluetooth thermal printers and any Windows printer, with clear Arabic.
Is the invoice tax compliant?
It supports both ZATCA phases: phase one (simplified invoice with QR) and phase two (integration: digital signature, invoice chain and automatic reporting to Fatoora). Phase two is enabled from the manager panel after registering your business on the Fatoora portal and getting the OTP from ZATCA.
How does the subscription work?
A monthly subscription per restaurant, with an activation key tied to the account. Contact us to find the right plan for your restaurant.